Effortless VisitorMooring Payments
Pay on arrival with a mooring code, pre-book before you set sail, or check out as a guest in under two minutes. Smart pricing, reward nights, and instant confirmation — the modern way to manage visitor moorings.
Visitor Payments Shouldn't Be Painful
Visitors arrive expecting a simple experience. Instead they find locked harbour offices, honesty boxes, and handwritten envelopes. Revenue leaks, payments go unrecorded, and your team spends hours chasing up who owes what.
Lost Revenue
Honesty boxes and manual collection mean a significant percentage of visitor payments are never received.
Wasted Staff Time
Walking pontoons to collect fees, reconciling cash, and chasing unpaid visitors takes hours every day.
Poor Visitor Experience
Arriving to find no clear payment process, no confirmation, and no information leaves visitors frustrated and unlikely to return.
Every Way to Book & Pay
Whether visitors arrive unannounced or plan ahead, the system adapts to their needs
Pay-on-Arrival
Arrive, Scan, Pay — Done
Visitors arrive at your harbour, find their mooring code displayed on the buoy or pontoon, and enter it on their phone. A streamlined four-step flow captures their boat details, dates, and payment — no app download, no registration required. Guests can complete the entire checkout in under two minutes. Signed-in users skip straight to boat selection with their saved vessels.
Pre-Book Visitor Moorings
Reserve Before You Arrive
Visitors browse your location page, view available moorings on an interactive map, and book in advance with a specific mooring or category. The booking flow captures vessel details, validates suitability against berth restrictions, calculates pricing with any applicable rewards, and collects payment — all before the visitor sets foot on your pontoon.
Guest Payments
No Account? No Problem
Not every visitor wants to create an account. Guest checkout captures just an email address and boat details, creates a lightweight temporary session, and processes payment via Stripe. The guest receives a confirmation email with booking details and a link to create a full account later if they choose. Their booking data is preserved either way.
Booking Extensions
Stay a Little Longer
Visitors who decide to extend their stay can do so directly from their dashboard without contacting harbour staff. The system calculates the additional cost based on the original pricing tier, checks mooring availability for the extended dates, and collects the delta payment. Staff can also create extensions manually for walk-up requests or offline payments.
Rewards & Loyalty
Earn Free Nights, Keep Them Coming Back
Returning visitors accumulate reward nights based on their booking history. When checking out, eligible nights are automatically deducted from the total — turning a five-night stay into three paid nights, for example. Configurable reward schemes per location let you set the earning rate, and visitors can track their balance from their dashboard.
Mooring Taken? We'll Find Another
When a visitor enters a mooring code that is already occupied, the system does not just show an error. It automatically finds nearby available moorings that suit their boat, ranked by distance, and lets them switch with a single tap.
Secure Payments, Every Time
Stripe-powered card payments, marketplace split payouts, and offline recording for cash and bank transfers
Stripe Connect
Secure card payments via Stripe with marketplace split payments. Funds flow directly to your harbour's connected account with automatic fee deduction.
Zero-Amount Bookings
When reward nights cover the full stay, the booking completes without payment collection. The system handles the zero-amount flow gracefully.
Payment Status Tracking
Real-time payment status polling with database-first checks and Stripe API fallback. Visitors see live updates as their payment processes.
Manual Payments
Staff can record cash, bank transfer, or cheque payments for walk-up visitors. Full reconciliation with the same booking records as online payments.
Refund Processing
Process full or partial refunds through Stripe or record offline refunds. Transaction status updates automatically with a complete audit trail.
Consent & Terms
Legal text and terms presented during checkout with consent recording. Every booking stores the accepted terms version for compliance.
Five Steps to aConfirmed Booking
The entire pay-on-arrival flow from mooring code to confirmation email — designed for speed on any device
Visitor Finds Their Mooring Code
Each mooring displays a unique six-character code on the buoy or pontoon marker. Visitors can also find codes via the pre-booking map on your location page. The code identifies the exact mooring and its harbour.
Enter Code & Verify Account
The visitor enters the mooring code on the pay-on-arrival page. The system validates the code, checks availability, and presents account options — sign in with an existing account, or continue as a guest with just an email address.
Select Boat & Confirm Suitability
Signed-in users pick from their saved boats. Guests enter vessel dimensions inline. The system checks length, beam, draft, and multihull status against the mooring's restrictions and shows a clear pass or fail before proceeding.
Choose Dates & Review Pricing
A date picker shows arrival and departure with time selection. The pricing engine calculates the total in real time, applying duration tiers, LOA rates, and any available reward nights. The full breakdown is shown before payment.
Pay & Receive Confirmation
Secure payment via Stripe collects the amount. The booking is confirmed instantly with an email containing the booking reference, mooring details, dates, and pricing summary. The booking appears in both the visitor and staff dashboards.
Complete Visibility for Your Team
Your harbour team manages all visitor bookings from a central dashboard. See who is arriving today, who is currently on the water, and what revenue has been collected — with tools to create manual bookings and process offline payments.
Booking Dashboard
View all visitor bookings in one place — filter by date, status, mooring, or guest name. See today's arrivals, current occupants, and upcoming departures at a glance.
Manual Booking Creation
Create bookings on behalf of walk-up visitors or phone enquiries. Select mooring, enter boat details, set dates, and choose online or offline payment.
Booking Modifications
Edit arrival and departure dates, update boat details, change mooring assignments, and adjust pricing. All modifications logged with staff attribution.
Payment Verification
Mark offline payments as received, verify bank transfers, and reconcile daily takings. Batch verification for busy check-in periods.
Self-Service for Every Visitor
Visitors who create an account get their own dashboard — a single place to view current and past bookings, extend stays, manage boats, track reward nights, and download payment receipts. No phone calls to the harbour office required.
Connected to Your Whole Platform
Visitor bookings feed data into your map, CRM, messaging, and reporting — not an isolated module, but the heart of your visitor operations
Interactive Map
Moorings display real-time availability on the map. Visitors see which moorings are free, occupied, or reserved before they arrive.
CRM & Feedback
Every booking creates or updates a customer record. Post-visit feedback surveys are triggered automatically after departure.
Message Streams
Automated emails triggered by booking events: confirmation, arrival reminder, departure, extension, and feedback request.
Staff Notifications
Staff receive real-time notifications for new bookings, payment confirmations, and extension requests via email and dashboard alerts.
Ready to Capture Every Visitor Payment?
Replace honesty boxes and manual collection with a system that lets visitors pay in seconds from their phone. More revenue, less admin, better data — starting from day one.