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Waitlist Management

Long-Term BerthWaitlist/Seasonal Management

From online applications to berth allocation, manage your entire waitlist digitally. Configurable eligibility, flexible payments, holiday management, and automated renewals: fair, transparent, and effortless.

Waitlists Shouldn't Be a Headache

Most marinas still manage their waitlists with spreadsheets, paper forms, and memory. Berths sit empty for weeks between tenants. Renewals get forgotten until the last moment.

Paper-Based Chaos

Spreadsheets get outdated, files go missing, and there's no single source of truth for your team.

Wasted Time

Endless phone calls from applicants asking for updates. Manual chasing of renewals every season.

Lost Revenue

Berths sit vacant between tenants because the handover process is slow and manual.

Everything You Need to Manage Demand

Purpose-built tools for every stage

Online Applications

Self-Service from Day One

Prospective berth holders apply directly from your location page. Applications capture vessel details, contact information, and preferences automatically. Configurable eligibility restrictions validate boat dimensions, insurance, location, and required documents before submission, reducing manual screening.

Public-facing application page on your location profile
Automatic eligibility checks (boat size, insurance, postcode, documents)
Vessel details captured and validated against berth restrictions
Optional registration fee payment at application
Online Applications

Queue Management

Fair, Transparent, Auditable

Applications are placed in a FIFO queue with automatic position tracking and a full audit trail of every position change. Staff can set priority overrides, bulk-approve applications, and add admin notes.

Automatic FIFO position tracking with audit trail
Self-service status checks for applicants
Priority overrides and manual position adjustments
Bulk approve and bulk reject operations
Position history with detailed change reasons
Queue Management

Offer & Allocation

From Waiting to Moored

When a berth becomes available, send offers to suitable applicants based on queue position and vessel fit. Offers include mooring details, deposit and seasonal pricing, and a configurable expiry deadline. Accepted offers automatically create active allocations with linked payment schedules.

One-click offer creation with automatic pricing
Vessel-to-berth matching and eligibility validation
Configurable offer expiry with automated reminders
Accept or decline directly from customer dashboard
Automatic allocation creation on acceptance
Offer & Allocation

Renewals

Retain Your Best Berth Holders

Send bulk renewal invitations before the season ends, track responses with a deadline, and process approvals or declines with a single click. Renewal statistics show interested, approved, and declined rates at a glance. New allocations are created automatically for approved renewals.

Bulk renewal invitations with configurable deadlines
Response tracking: interested, not interested, pending review
Approve or decline with notes and new pricing
Automatic allocation creation for approved renewals
Renewal statistics dashboard
Renewals

Holidays & Suspensions

Flexible Allocation Management

Berth holders heading away can notify you of their time away, optionally making their berth available for visitor bookings and earning additional revenue. Staff review these periods and can also add them directly. Allocations can also be suspended administratively with automatic re-activation dates.

Berth holders notify you of time away
Visitor availability or staff-only reservation during holidays
Holiday calendar with status colour coding
Administrative suspension with re-activation dates
No seasonal payment due during suspension periods
Holidays & Suspensions
Configuration

Fully ConfigurableEligibility & Rules

Moored adapts to every waitlist with fully configurable seasonal mooring management. Configure restrictions, preferences, payment terms, and policies to match your exact requirements.

Boat Restrictions

Min/max length, beam, draft. Multihull, sailboat-only, engine power, and year-built constraints.

Insurance Requirements

Require valid insurance with minimum coverage. Validate expiry and coverage amount at application.

Location Restrictions

Restrict by postcode prefix, country, or local residency requirement.

Document Requirements

Define required document types, approval status, and expiry validation per waitlist.

Flexible Dates

Full season, any dates within season, preset blocks, or minimum stay: customers choose their preferred period.

Mooring Preferences

Applicants select preferred mooring categories or specific codes. Staff use preferences to guide allocation.

Waitlist Groups

Group related waitlists to share deposits and coordinate offers across multiple lists.

Harbour-Wide Settings

Max applications per user, offer decline policy, annual position confirmation, and availability display options.

Why Marinas Choose Moored Seasonal Mooring Software

Eliminate Spreadsheet Chaos

Replace fragile spreadsheets with a purpose-built system that never loses track of an applicant.

Nothing Falls Through the Cracks

Every application, offer, and renewal is tracked with automatic reminders, so no applicant is forgotten and no deadline slips between seasons.

Qualified Applications, Automatically

A guided enquiry flow captures each applicant's contact and vessel details, and Moored checks eligibility as they apply, flagging expired insurance, oversized boats, or missing documents before they ever join the queue.

Maximise Occupancy

Holiday mode and rapid offer workflows mean berths are never sitting empty when there is demand.

Faster Berth Turnover

The moment a berth holder leaves, you can see exactly when it frees up, so you can offer it to the next applicant without delay.

Deposits and Fees, Handled

Registration fees, deposits, and seasonal payments are collected and reconciled in one place, with automatic reminders chasing anything overdue.

Frequently Asked Questions

Mooring Waitlist Software FAQs

Common questions about managing seasonal mooring waitlists and berth allocations with Moored

Can I add applicants to the waitlist manually?

Yes. Staff can add applicants to a Moored waitlist manually for anyone who applies by phone, email, or in person, so everyone sits in the same queue whether they applied online or not.

Can I import my existing waiting list?

Yes. Moored can bring your current waiting list across from a spreadsheet or another system during setup, so you start with your existing applicants already in position rather than from scratch.

Can I run separate waitlists for different berth types or areas?

Yes. Moored lets you run multiple waitlists and split applicants into priority groups within each one, so a swinging-mooring queue and a pontoon-berth queue stay separate and fair.

Can I allocate a mooring without an applicant going through the waitlist?

Yes. Staff can allocate a mooring to anyone manually, without them going through the waitlist at all. In Moored the waitlist simply acts as an enquiry funnel that captures interested boaters and keeps them in order, so you are always free to assign a berth directly when it suits you.

Ready to modernise your waitlist?

Replace spreadsheets with a system that works for everyone: staff, berth holders, and applicants alike.