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Cookie Policy

Version 1.0·Last updated: March 2026·3 min read

This Cookie Policy explains how Moored Solutions LTD ("we," "us," or "our") uses cookies and similar technologies on our website and mobile applications.

1 - What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us recognize your device and provide features essential to our services.

2 - Types of Cookies We Use

Essential Cookies: Used for authentication and security to maintain your session and protect your account.

Analytics Cookies: We use Microsoft Clarity to analyze user behavior and improve our service. This helps us understand how you interact with our website.

Error Monitoring: We use Sentry.io to track errors and performance issues, ensuring our service runs smoothly.

2A - Consent Mechanism

When you first visit our website, we display a cookie consent banner. You must give explicit, informed consent before we place non-essential cookies (analytics and session recording) on your device. Essential cookies for authentication and security are placed without consent, as they are necessary for the service to function. You can withdraw or change your cookie preferences at any time via our cookie preferences page or by interacting with the cookie banner.

3 - Third-Party Cookies

Microsoft Clarity may collect information such as pages visited, time spent, mouse movements, clicks, and device information.

Sentry.io may collect error data, user actions preceding an error, and device information.

4 - How We Use Your Information

Information collected through cookies helps us authenticate your account, remember your preferences, improve our website, fix technical issues, and analyze site performance.

5 - Your Choices

You can manage cookies through your browser settings or on our cookie preferences page. Blocking essential cookies in your browser may affect website functionality including authentication features.

6 - Updates to This Policy

We may update this Cookie Policy periodically. The latest version will always be posted on our website.

7 - Contact Us

If you have questions about our Cookie Policy, please contact us at jamie-crisp@moored-solutions.com.

Your Cookie Preferences

Choose which cookies you allow. Essential cookies cannot be disabled.

Essential

Authentication, security, and session management

Always on

Functional

Preferences, language, and display settings

Microsoft Clarity

Session recordings and heatmaps

Performance Monitoring

Application performance and error tracking

Moored Solutions LTD · Company Number: 15104138 · jamie-crisp@moored-solutions.com